tour operators manager Description Tour operators managers are in charge of managing employees and of activities within tour operators related to the organisation of package tours and other tourism services. Alternative label package tour services manager package tour manager tour operator manager package tour operator manager Regulatory aspect To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database: http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Hierarchy 3 Technicians and associate professionals 33 Business and administration associate professionals 333 Business services agents 3339 Business services agents not elsewhere classified tour operators manager Essential skills and competences build a network of contacts with suppliers of tourist services build business relationships comply with food safety and hygiene develop revenue generation strategies develop strategies for accessibility develop tourism products handle personal identifiable information maintain customer service manage budgets manage contracts manage distribution channels manage staff maximise sales revenues measure customer feedback negotiate tourism rates oversee quality control oversee the design of touristic publications oversee the printing of touristic publications perform market research plan marketing strategy plan medium to long term objectives prepare travel packages provide customised products recruit employees select optimal distribution channel set up pricing strategies translate strategy into operation Essential Knowledge sales strategies tourism market Optional skills and competences coordinate operational activities create annual marketing budget develop tourism destinations develop working procedures identify suppliers manage distribution of destination promotional materials manage production of destination promotional materials negotiate tourism experience purchases Status released