ارتقای کیفیت محصولات و خدمات با بالاترین استاندارد
| عنوان لاتین | maintain customer service |
| توصیف کلی (شرح) | حفظ و تامین بالاترین کیفیت برای خدمات و کالاهایی که برای مشتریان فراهم می شود. |
| جداول مکمل |
اطمینان از خدمات حرفه ای به مشتریان
حفظ رضایت مشتریان
ارائه خدمات پشتیبانی محصول
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| سطح تعمیم پذیری خبرگی | پرکاربرد در مشاغل خاص |
| مهارت های مرتبط | |
| دانش های مرتبط | |
| شایستگی های مرتبط | |
| صلاحیت یا دانش های زیرمجموعه (خاص تر) | |
| مراکز آموزشی معتبر برای این خبرگی در ایران و اروپا | |
| نسخه انگلیسی | maintain customer service DescriptionKeep the highest possible customer service and make sure that the customer service is at all times performed in a professional way. Help customers or participants feel at ease and support special requirements. Scope notesMight include keeping the customers informed about the current status of their orders or waiting times. Alternative labelensure professional service maintain serving customers provide guest support services maintain guest care maintain guest service provide customer service maintain service of customers Skill typeskill Skill reusability levelcross-sector skills and competences Narrower skills/competenceshelp customers with hair problems run errands on behalf of customers Optional KnowledgeEssential skill/competence oflaundry and dry cleaning manager sports equipment repair technician quick service restaurant crew member quick service restaurant team leader household appliances repair technician restaurant host/restaurant hostess hospitality establishment receptionist ground steward/ground stewardess tourist information centre manager consumer electronics repair technician office equipment repair technician computer hardware repair technician mobile phone repair technician Optional skill/competence ofstudent financial support coordinator hospitality establishment security officer |