حل مسئله

جستجو برای بهبود روش ها و ارائه پیشنهاد جایگزین و راه حل های نوآورانه همراه با خلاقیت با بهره گیری از فناوری های جدید، در جهت پاسخ به مشکلات مربوط به کسب و کار و حل سریع و ارزان مشکلاتی که از قبل برنامه‌ریزی، اولویت‌بندی و سازمان‌دهی نشده‌اند (نوپدید).

seek innovation in current practices Description Search for improvements and present innovative solutions, creativity and alternative thinking to develop new technologies, methods or ideas for and answers to work-related problems.

create solutions to problems Description Solve problems which arise in planning, prioritising, organising, directing/facilitating action and evaluating performance. Use systematic processes of collecting, analysing, and synthesising information to evaluate current practice and generate new understandings about practice.

measure customer feedback Description Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service.