آشنایی با مجموعه ای از اصول کلی و نظریه ها در حوزه های مختلف ارتباطات فردی و گروهی با هدف برقراری ارتباط، حفظ و مدیریت ارتباط، شنیدن نظر مخالف و احترام به مداخله دیگران و قطع ارتباط است.

.

کافی است کلیه اطلاعات مربوط به دانش های ضروری و مکمل خود را تنها یک بار

در جدول زیر درج نموده و به همراه مدرک اولین دانش انتخابی در قالب فایل ZIP بارگذاری نمایید.

جدول مکمل - اطلاعات مدارک دانشی

اطلاعات مدارک دانشی -PDF

communication principles Description The set of commonly shared principles in regards with communication such as active listening, establish rapport, adjusting the register, and respecting the intervention of others. Alternative label communication ideals

communication theories

principles of communication

communication principle

Skill type knowledge

Skill reusability level cross-sector skills and competences

Broader skills/competences teamwork principles diplomatic principles Essential skill/competence of service manager spokesperson laundry and dry cleaning manager client relations manager promotion assistant membership manager parliamentary assistant call centre manager special-interest groups\' official communication manager spa manager public relations officer advertising manager public relations manager beauty salon manager garage manager activity leader promotion manager Optional skill/competence of corporate social responsibility manager social services manager import export specialist elderly home manager live chat operator recreational facilities manager call centre quality auditor dangerous goods safety adviser call centre agent marketing manager shelf filler checkout supervisor business service manager pricing specialist category manager retail department manager establish communication with foreign cultures Status